Service & Support
At Tricloud, we offer several levels of service and support for our customers. No customers are 100% alike, and for that reason we tailor our service and support offerings to each specific customer. Tricloud offers the following service and support elements:
- Automated service & support solutions – built directly into the platform
- Notification service and online support
- Remote monitoring of operation and health
- The Tricloud Nexus solution can be integrated into corporate-wide service and support models and systems
- Tricloud can provide 24/7 service and support for our customers with service levels and response times optimized to our customers’ needs
Service & support is closely integrated into Tricloud Nexus. Contact us for more information.